Alternatives to Pierpont BOG

[Old Guy]

I have tried more than a dozen times to verify my identity using my ID and passport, but the page keeps indicating that my identity cannot be verified. My other Chinese friends also cannot verify their identity with their Chinese IDs or Chinese passports, but they were able to pass the verification using long-term residence cards from other countries and received their student accounts and passwords. I feel very depressed

Does a Chinese passport have enough English on it so an American can verify your identity by reading it?  Do you live in a country where you can get an ID in English?  Where I live the motor vehicles office provides non driver's license IDs so people can prove their age to drink in bars.  You need to talk to a human.  Try phoning their admissions people.