07-05-2023, 01:24 PM
Mine came: 6/27 on west coast; Whitney Bowes USPS label dated 6/21; delivered by regular letter carrier; in 10x13 manilla envelope marked "do not bend;" and only somewhat bent to shove in smaller standard mailbox. They will soon be deep in the throes of sorting out issues for August grads. So, I'd reach out ASAP, if not yet received, and ask them to confirm exact address they used for label, and the mailing date. I had a lot of very odd record mix-ups throughout the process with them, and it was clear they are using multiple databases and hand-transcribing some things. I would not be shocked if they used a different database or errantly updated data for the diploma mailing vs. acceptance letters &/or any system where you can see your address. But, hey, it's FREE! Just reach out, ASAP, with all your details, and stay on top of helping them figure out the problem and solution.