Is TESU asking the impossible Re: TEEX credits?

[rachel83az]

It's been my understanding that you can group your TEEX credits OR you can have them put on your transcript individually but you cannot have both. Yet, I've received my latest evaluation back and it says:

11/05/20
Credit has not been awarded for courses TEEx-0250 and TEEX-0252 which are listed on your most recently submitted ACE transcript. According to the Credit Recommendation, addtional courses need to be completed for each course before credit can received.
To receive credit for TEEX-0250, the following additional courses need to be completed:
TEEX-0277, TEEX-2078, TEEX-0279
To receive credit for TEEX-0252, the following additional courses need to be completed:
TEEX-0284, TEEX-0285, TEEX-0286
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Do I need to complain or have I been mistaken in how the TEEX Cybersecurity credits actually work?