Pierpont BOG AAS Transcripts

[allvia]

This morning I sent the following email to Nancy:

I've been following some discussion about your inability to produce a transcript when all credits are transferred. It seems quite out of the ordinary that an institution not produce a transcript for a degree they conferred.

Can you provide any more clarification on this issue? Are you working on resolving the issue with your system's inability to produce a transcript?

To which she replied:

Many people find it great news that they can be granted a degree from an institution from which they have taken no credits at all, so the lack of a traditional transcript is something the few students this affects have been willing to accept--especially because they can submit official transcripts from all previously attended institutions and get a letter from my Office explaining this unique method of degree conferral.  

 Please feel free to share this verbatim on the forum you referenced so future students can consider this before applying to the program. 

So, it doesn't seem hopeful that they will be supplying a transcript any time soon.

wow and wow.  
Suck it up because we're doing you a favor?  Uh, no.

Here is Nancy's boss - in issues of student services, there is no higher ranking admin:
Lyla Grandstaff
Vice President of Enrollment Services
Office: 248 Hardway Hall
Telephone: (304) 367-4503
E-mail: Lyla.Grandstaff@pierpont.edu

I'd like to suggest we start emailing Mrs Grandstaff. The issue of not getting a transcript is unacceptable.

I do think it is a good idea to move this issue up, but I will remind people to focus on the issues/problems not getting a transcript causes (such as proving you have an Associates degree for an employer or for a school, such as WGU, to advance your education) than blaming or attacking Nancy or the school itself.  I would recommend you go with an approach that "this is a great program that you offer, but...(this is why and where it fails the student)"

I'm posting this because I'm sensing a great deal of anger vs disappointment, and it is important that we stay focused on motivating a solution to help the (all Pierpont BOG) students; not just complain about how something we've earned for free is failing us (the limited few).  I am certain that it is not and was never the intention of the program to cause harm or hardship for its degree recipients. Other schools in the region have been able to produce the transcripts, that does not mean Pierpont knows this - or (yet) how to do it.   I believe if they understood the harm and pitfalls of not providing a transcript is a better path in motivation towards having them do so than taking an argumentative stance.  After all, I doubt that Pierpont would accept a letter alone from another school to confirm that a student had obtained a credential (they'd be looking for the "whole picture" and that means a full and formal transcript, including courses transferred in)