Pierpont degree Holds

[delvin]

So I was approved for graduation in August and told to pay the graduation fee by 10/04. Today when I logged into my ROAR to pay I found out that the option to pay is no longer there and it displays this information
"Select the transcript level and transcript type.
Your transcript is not available due to holds on your record."
 when I click on Holds, it is showing me this
Administrative Holds[b]Hold Type
From Date                 To Date                  Amount Reason           Originator                          Processes Affected TRANS [/b]
Sep 26, 2024             Dec 31, 2099        [b][size=undefined]Balance =>.01            [/b][/size][size=undefined][b][size=undefined]Student Accounts Office          [size=undefined]Transcript[/b][/size][/size][/size]