Pierpont associates Query

[Jbloggs]

Got in to what I was told was my pierpont student account after emailing the helpdesk the account is in my name but has a second random female sounding email address and an random 2 bed house address in some town in West Virginia as my mailing address plus an phone number that isn’t mine. Plus the degree listed in my is as AAS with concentration/ major in Business and the email account has emails going back 18 months in it none of which have been opened and nothing has been sent from it previously.
No idea what’s going on here. Anyone had anything similar previously