No ACE credits on ACTFL exam?

[Aikuroa]

Hey there!

I recently completed the ACTFL Listening Proficiency Test (LPT) and reached "Advanced High" in the German language. According to the following link from acenet, this should be worth 3 credits, and according to their own page, 6 lower division credits.

I did receive my certificate for it, and the Credly badge. However, unlike the other Ace accredited courses, there are no credits on the badge.

I did reach out to the customer support, but nothing was done to change that. This was the response I received:

"Please login to your account on Credly and request a transcript to be sent to your college. 
We appreciate your business and the opportunity to be your language testing provider." - LTI Customer Care

Did I do something wrong, and what can I do now?

Thank you for your time and responses!


Sources:

https://www.acenet.edu/National-Guide/Pa...0d3a363879

https://www.languagetesting.com/credit-r...ssessments