Pierpont BOG AAS Degree: Some questions

[Seagull]

I didn't have any of the problems others seemed to have. My college transcripts, I had 2, updated within a week. My ACE took about 10-12 days. On emails, most of the time they were replied to within a couple of hours. None were longer than a day.
First contact with April 5th. There have been 38 emails to and from Nancy. A few more with Susan.

Can people attest is completely free?

I sent all the transcripts and been in communication but so far the question about fees and costs hasn't been answered.