Needing clarification for Chemistry and Physics

[scout2family]

Hubby ended up getting an 'exception/allowance' for SL Chem 1& Lab. And then had Study.com planned(*PL *PTE)-- for Chem II and Lab. TESU slotted everything in the correct section of his Tech Studies degree. He just finished up Chem II & Lab at Study and the eval is now all messed up! They kicked out his SL Chem 101 out completely- marking it *RI. And now has SDC Chem II slotted in as Survey of Chemistry with 4 credits (no sign of the lab being completed either). He opened a ticket to get things sorted. We're hoping they stick to the plan and put everything back as it was-- and as agreed. I did take screenshots of the evals with the agreed-upon planned courses. They even had it noted in yellow to **Exception ALLOW.

So, just out of curiosity- I've looked up the transfer equivalencies for SL and Study. Study has Chem 2 w/ lab coming in as Chem 101- Survey of Chem (which is how it is reflecting in DHs current eval)!? They are out of their *$&#^ minds! This course was no walk in the park and neither was the lab!! What the heck is going on TESU?! Am I missing something?? If hubby hadn't already completed his capstones-- I'd have him looking elsewhere. They have been extremely difficult to deal with and are randomly messing up the evals.

What options does he have at this point? I'm trying to be prepared. Hubby was going to apply for graduation now that he's completed all of his coursework. But I don't want to hold my breath and hope that TESU fixes it. Hubby recently asked to delete some of his old planned courses (since he took a few courses that came up and grabbed his interest) and the response he got was 'no, we can't do that'. Hhmm!?

I don't think he's going to want to give TESU more money to take another class with them. If he's going to have to re-do this course somewhere else, I just hope it slots in properly. **sigh**

I looked at UNE and it looks like $1100+ for the Chem I or Chem II course and $360 for each lab.

Rio Salado doesn't have Chem II avail until next year.

Are there any new sources-- I have been trying to see what else is out there, but am not finding much on Chemistry options. I suppose if they decide to be difficult, he can go the physics route??