Study.com and Excelsior College

[bluebooger]

"However, Excelsior isn’t much help in answering my questions and we don’t want to waste time or money completing stuff they won’t accept."

is he actually enrolled in Excelsior ?

if yes, then send a message to his adviser and get course approval

just message 2 or 3 courses at a time -- tell them
"I'd like to take 'STUDY.COM: Business 308: Globalization & International Management' to satisfy the requirement for 'International Business (3 credits) * Need Upper Level'"
you'll usually get a reply in 3 business days or less

then finish those courses and ask for permission for more