Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
ProctorU - what happens if your internet disconnects during an exam?
#2
(09-06-2018, 10:07 PM)Kelly Green Wrote: I don't have a wired internet connection (older house), just a mobile one.

If I get disconnected during the exam, does the testing software automatically kick you out?  Or can you re-connect and pick up where you left off?

This has never happened to me, but my best guess is that since you're connected to a live proctor when using ProctorU, chances are you'll be kicked out since your camera feed will stop. You'd have to call in to get things reestablished most likely. Assuming they allow you to pick up afterward. It may also depend on how long it is out... just a few seconds would probably not be a big deal, but a few minutes likely would.

FYI, I've heard horror stories about people where their computer crashed in the middle of a proctoring session and they weren't allowed to continue. They had to talk to the provider to reset it, which took a couple days. That does make some sense though since while your camera is out there is no way for the proctor to know if you looked up answers in the book or something.

With Remote Proctor (Study.com), I once had my laptop go into standby due to low power in the middle of a final exam and I was able to plug it back in and get powered back up within 30 seconds or so (was supposed to be plugged in, the kid had pulled the power cable earlier and I didn't notice it -- so it was right there) and I was able to pick up where I left off without incident. But RPnow doesn't stream the video to a live proctor, it gets stored locally and then sent across so it's a different system.
Working on: Debating whether I want to pursue a doctoral program or maybe another master's degree in 2022-23

Complete:
MBA (IT Management), 2019, Western Governors University
BSBA (Computer Information Systems), 2019, Thomas Edison State University
ASNSM (Computer Science), 2019, Thomas Edison State University

ScholarMatch College & Career Coach
WGU Ambassador
[-] The following 1 user Likes Merlin's post:
  • Kelly Green
Reply


Messages In This Thread
RE: ProctorU - what happens if your internet disconnects during an exam? - by Merlin - 09-07-2018, 03:12 AM

Possibly Related Threads...
Thread Author Replies Views Last Post
  Best path for interior design (NCIDQ exam) for bachelors in another field? spohara 8 583 12-30-2024, 03:34 PM
Last Post: spohara
  No ACE credits on ACTFL exam? Aikuroa 12 2,324 01-09-2024, 07:05 PM
Last Post: vetvso
  ProctorU moving to new 'Guardian Browser' system jch 4 3,560 05-17-2023, 04:04 PM
Last Post: jch
  SPECIFIC EXAM FEEDBACK SECTION….. ShotoJuku 1 955 04-01-2023, 10:19 PM
Last Post: katsoulis
  Intel’s 12th Gen CPU can’t handle the Bar exam bluebooger 3 1,240 07-16-2022, 12:19 AM
Last Post: LevelUP
  DSST Exam online gams007 3 1,542 11-23-2021, 09:16 PM
Last Post: NoStudentNoCry
  The World's Hardest Exam Alpha 4 1,912 10-07-2021, 08:47 PM
Last Post: Alpha
  ProctorU to Become Meazure Learning eriehiker 6 1,677 10-04-2021, 04:28 PM
Last Post: ctcarl
  Passed the CISSP Exam jamshid666 5 2,279 09-27-2021, 01:58 PM
Last Post: jamshid666
  Passed the CHFI Exam jamshid666 9 2,049 07-17-2021, 06:40 PM
Last Post: jamshid666

Forum Jump:


Users browsing this thread: 1 Guest(s)