(help please) TESU not taking Computer Science 306

[allvia]

Hey AwardTour, just wondering and wanting to confirm - What are the 5 courses that can be done entirely through Study.com?

There are 4 courses now, not 5. Computer Science 306 at one time in the past may have counted towards a BSBA-CIS's area of study and upper level requirements, but that is no longer the case.

For TESU's BSBA-CIS there are 12 UL credits required in the Area of Study. 

Here is what will currently (as of October 2019) work from Study.com:
 
 Computer Science 303: Database Management
 Computer Science 302: Systems Analysis & Design
 Business 303: Management Information Systems
 Business 309: Digital Marketing & Advertising

To clarify - the 5th UL course is the TESU Capstone for the BSBA, so you only need the 4 UL for the AOS that AwardTour listed

[akr680]

Hey AwardTour, just wondering and wanting to confirm - What are the 5 courses that can be done entirely through Study.com?

There are 4 courses now, not 5. Computer Science 306 at one time in the past may have counted towards a BSBA-CIS's area of study and upper level requirements, but that is no longer the case.

For TESU's BSBA-CIS there are 12 UL credits required in the Area of Study. 

Here is what will currently (as of October 2019) work from Study.com:
 
 Computer Science 303: Database Management
 Computer Science 302: Systems Analysis & Design
 Business 303: Management Information Systems
 Business 309: Digital Marketing & Advertising

To clarify - the 5th UL course is the TESU Capstone for the BSBA, so you only need the 4 UL for the AOS that AwardTour listed

How about Project Management (UL)? Will it work?

[cookderosa]

I'm sorry to hear that. Just experienced the same only with a ton of courses that they say no longer are credit eligible.

A TON? Which!??

[shadowgem]

I'm sorry to hear that. Just experienced the same only with a ton of courses that they say no longer are credit eligible.

A TON?  Which!??

So far...
StraighterLine

• First Aid
  

Study.com

• Microbiology
  
• Healthcare Informatics
  

Coopersmith

• Foundations of Sports Education
  
• Gerontology
  
• Computer Basics in Healthcare
  
• Medical Terminology
  
• Motor Development
  

[dfrecore]

I'm sorry to hear that. Just experienced the same only with a ton of courses that they say no longer are credit eligible.

A TON?  Which!??

So far...
StraighterLine

• First Aid
  

Study.com

• Microbiology
  
• Healthcare Informatics
  

Coopersmith

• Foundations of Sports Education
  
• Gerontology
  
• Computer Basics in Healthcare
  
• Medical Terminology
  
• Motor Development
  

I can't quite figure out why these aren't just considered Free Electives, rather than not accepted for credit at all.  Very strange.

[shadowgem]

I'm sorry to hear that. Just experienced the same only with a ton of courses that they say no longer are credit eligible.

A TON?  Which!??

So far...
StraighterLine

• First Aid
  

Study.com

• Microbiology
  
• Healthcare Informatics
  

Coopersmith

• Foundations of Sports Education
  
• Gerontology
  
• Computer Basics in Healthcare
  
• Medical Terminology
  
• Motor Development
  

I can't quite figure out why these aren't just considered Free Electives, rather than not accepted for credit at all.  Very strange.

I don't know, but it seems to be provider specific as opposed to course specific. In fact some courses are part of the AOS and had been given TESU course equivalencies and told where they would apply in the degree plan ahead of time. But they refused to pre-plan them stating that they would not pre-plan any ACE courses. Then a couple of months later they indicated these specific course with these specific providers were "no longer accepted for credit" and/or "no longer received for credit".

For example:
Straighterline Microbiology is still accepted. Study.com's is "no longer accepted for credit"

So basically was told by advising that several courses would be fine to take to meet AOS requirements. E.g. SDC and/or SL would be fine to take as equivalent courses to meet microbiology. Then after taking SDC course, was told that the SDC course is no longer accepted but could take SL. And given they will not pre-plan any courses and this has occurred with a couple of courses now it's become a headache at this point.

And if that's not enough, several courses were suppose to apply to a certificate program. So when they were not applied, opened a ticket to resolve. Only now, they are also insisting 50% of the certificate program be completed through them and refusing to apply courses there as well. And despite several messages back and forth citing the policy should not be applied to students earning a certificate at the same time as a degree, much less a student who has already taken more than 16 credits with them, according to the policies listed in their catalog and on their website, there is still no clear response as to why they are not being applied. Their final response was to just close the open tickets as resolved after insisting no more courses could be transferred and the remaining ones would need to be completed via TESU lol

What bothers me most are these unpublished rules they are suddenly applying, coupled with not following very clearly published policies. And absolutely no clear answer as to why, when you ask. It's incredibly frustrating.

[TwinMom]

I'm sorry to hear that. Just experienced the same only with a ton of courses that they say no longer are credit eligible.

A TON?  Which!??

So far...
StraighterLine

• First Aid
  

Study.com

• Microbiology
  
• Healthcare Informatics
  

Coopersmith

• Foundations of Sports Education
  
• Gerontology
  
• Computer Basics in Healthcare
  
• Medical Terminology
  
• Motor Development
  

I can't quite figure out why these aren't just considered Free Electives, rather than not accepted for credit at all.  Very strange.

I don't know, but it seems to be provider specific as opposed to course specific. In fact some courses are part of the AOS and had been given TESU course equivalencies and told where they would apply in the degree plan ahead of time. But they refused to pre-plan them stating that they would not pre-plan any ACE courses. Then a couple of months later they indicated these specific course with these specific providers were "no longer accepted for credit" and/or "no longer received for credit".

For example:
Straighterline Microbiology is still accepted. Study.com's is "no longer accepted for credit"

So basically was told by advising that several courses would be fine to take to meet AOS requirements. E.g. SDC and/or SL would be fine to take as equivalent courses to meet microbiology. Then after taking SDC course, was told that the SDC course is no longer accepted but could take SL. And given they will not pre-plan any courses and this has occurred with a couple of courses now it's become a headache at this point.

And if that's not enough, several courses were suppose to apply to a certificate program. So when they were not applied, opened a ticket to resolve. Only now, they are also insisting 50% of the certificate program be completed through them and refusing to apply courses there as well. And despite several messages back and forth citing the policy should not be applied to students earning a certificate at the same time as a degree, much less a student who has already taken more than 16 credits with them, according to the policies listed in their catalog and on their website, there is still no clear response as to why they are not being applied. Their final response was to just close the open tickets as resolved after insisting no more courses could be transferred and the remaining ones would need to be completed via TESU lol

What bothers me most are these unpublished rules they are suddenly applying, coupled with not following very clearly published policies. And absolutely no clear answer as to why, when you ask. It's incredibly frustrating.

I, like you, totally read their “rules” to mean that, as long as you were also getting a degree with them that the certificate courses could be transferred in. Hmmmm...... Were/Are you a registered student with them at the time? Like, taking your Cornerstone or something else? If not, I guess they could say you weren’t a current degree seeking student. If yes, well then that totally sucks as I was planning an Info Systems Cert for my twins.

[shadowgem]

I, like you, totally read their “rules” to mean that, as long as you were also getting a degree with them that the certificate courses could be transferred in. Hmmmm...... Were/Are you a registered student with them at the time? Like, taking your Cornerstone or something else? If not, I guess they could say you weren’t a current degree seeking student. If yes, well then that totally sucks as I was planning an Info Systems Cert for my twins.

Yes, enrolled, registered and taking classes through them. The policy interpretation is pretty clear. I don't believe either of us are confused by the published policy. Because the policy is ...well absolutely clear. Earn 50% through TESU OR Pay the RW fee in lieu of completing 50% via TESU OR Earn the Cert at the same time as another degree AND either Pay the RW fee or meet all residency requirements.

Undergraduate Certificate

• Undergraduate students who enroll in the University and seek to earn only a certificate must earn at least 50 percent of the credits for the certificate through TESU credit offerings, with the following exceptions:
  • a student who has not earned at least 50 percent of the credits for the certificate through TESU credit offerings may pay the residency waiver fee in order to be awarded the certificate
    
    
  • if the certificate is awarded at the same time as a TESU associate or bachelor’s degree, the 50 percent TESU credit offering requirement for the certificate does not apply, nor does the residency waiver fee for the certificate. In this case, the student must meet all residency requirements for the associate or bachelor’s degree or pay the residency fee waiver for the degree, if required by the selected enrollment plan.
    

This is from their website, but it is also clearly stated in every published catalog they have on their website as well, including and up to the current one, which I also directed them to.

If they want to apply a new policy that is fine, but it should be published. And the point of locking in a catalog is to avoid these types of issues, or so I thought. What first appeared to be innocent errors became quickly clear, that for some reason they are applying new standards to individual courses even with approved providers and new/changed policies that have zero documentation that I could locate or that they would provide. And having the tickets closed without the issues being resolved was the equivalent of being hung up on by someone, which came across as completely unprofessional. But unfortunately it does leaves questions completely unanswered.

[davewill]

Yes, enrolled, registered and taking classes through them. The policy interpretation is pretty clear. I don't believe either of us are confused by the published policy. Because the policy is ...well absolutely clear. Earn 50% through TESU OR Pay the RW fee in lieu of completing 50% via TESU OR Earn the Cert at the same time as another degree AND either Pay the RW fee or meet all residency requirements.

Undergraduate Certificate

• Undergraduate students who enroll in the University and seek to earn only a certificate must earn at least 50 percent of the credits for the certificate through TESU credit offerings, with the following exceptions:
  • a student who has not earned at least 50 percent of the credits for the certificate through TESU credit offerings may pay the residency waiver fee in order to be awarded the certificate
    
    
  • if the certificate is awarded at the same time as a TESU associate or bachelor’s degree, the 50 percent TESU credit offering requirement for the certificate does not apply, nor does the residency waiver fee for the certificate. In this case, the student must meet all residency requirements for the associate or bachelor’s degree or pay the residency fee waiver for the degree, if required by the selected enrollment plan.
    

This is from their website, but it is also clearly stated in every published catalog they have on their website as well, including and up to the current one, which I also directed them to.

If they want to apply a new policy that is fine, but it should be published. And the point of locking in a catalog is to avoid these types of issues, or so I thought. What first appeared to be innocent errors became quickly clear, that for some reason they are applying new standards to individual courses even with approved providers and new/changed policies that have zero documentation that I could locate or that they would provide. And having the tickets closed without the issues being resolved was the equivalent of being hung up on by someone, which came across as completely unprofessional. But unfortunately it does leaves questions completely unanswered.

In your shoes, I'd officially appeal to the registrar/dean. Both the microbiology course (you took it in good faith, from a partner, and after due diligence on your part) and the cert residency requirement. It might help. Do them separately. It's been done here a couple of times when TESU has erroneously applied policies or tried to apply new ones to existing students. If nothing else, you'll have a final answer.