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ProctorU website/scheduling slow/different - Did something change recently?
#1
Good afternoon all,

Trying to schedule my midterm for my Managerial Communications class (and my other TECEP), and I don't recall scheduling through ProctorU being this much of a hassle; in the past (with TECEPS) I would choose my subject, navigate through a calendar, and then select the date and time for my test, no hassle, no problems.

Now not only does it take forever just for any pages to load, but scheduling an exam (for the class anyway, haven't bothered with TECEPs yet) has become a nightmare; I'm now dealing with this sliding bar, on top of having weird 4 hour blocks to schedule my midterm with, even though it's only supposed to be 2 hours a piece. It's also timed out on me at least once right now.

Is this TESC-specific? Scheduling TECEPs were such a breeze to go through compared to this.

Edit: Probably should add (now that I've been "forced" to schedule this on a weekday) that I now have to "purchase" a reservation instead of the usual scheduling process. What the hell...

Edit 2: I guess I should have been checking on ProctorU more often; sounds like this was a planned change, but they're having problems with the full implementation. I should just try again within the next hour or tomorrow according to the rep I spoke with.

If this was already known, then disregard. I was enjoying the simpler system they had, too.
#2
This must be a very recent roll out. Hopefully they will resolve the issues pretty quick.
TESC 2015 - BSBA, Computer Information Systems

TESC 2019 - 21 Post-bachelor accounting credits
#3
Hello!

I work at ProctorU as the Media Manager and yes, we have rolled out an update to our scheduling system. The initial log in does have a few extra steps, but we're hoping it improves the overall experience for test-takers and employees alike.

We're also interested in your feedback as we look to improve our site. Please feel free to contact us at 855-772-8678, help@proctoru.com or contact@proctoru.com.


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