Vent: 1-byte people in education

[davewill]

Having gone to TESU and put three kids through brick and morter schools, two via community college, I can tell you that, in general, it doesn't get much better for undergraduate advising. Almost every school advisor was fine until you wanted to know about something out of the ordinary.

I remember one daughter applied as a transfer student to the local state university (CSU), and had a few credits from a single semester at a school in the other state university system (UC). They simply said they couldn't accept those credits as fulfilling any of her degree reqs as they had no equivalencies. We're talking about courses like "British Literature". She had even gotten a letter from the dean of the dept detailing how they should be applied...and they still said no simply because they didn't want to do the extra work. She didn't end up going there.

I think that it comes from them being overworked and understaffed. They are trying to get rid of people as fast as they can, simply put. I saw that from TESU, ask multiple questions in one email or an "If this then that" type question and you will get an answer back that addresses one element from your email, or they will simply make a change on your degree plan and close out the ticket. No real information, and no thought involved. Honestly, I often get better responses from overseas call support centers.