Application confusion

[ss20ts]

So I applied to UMPI and sent my transcripts over. One was via National Student Clearinghouse and the other two were from Parchment. The ones I sent from Parchment were apparently received and downloaded by UMPI, it says so on my Parchment account, but an enrollment counselor called me today saying I am missing a transcript but on Parchment it says that transcript was received and downloaded?? Do I just have to ignore the enrollment counselor and wait for it to be processed or is it actually missing? Also, apparently when I filled out my application I chose the wrong major how would I change that? Would I have to wait until I got an Advisor and ask them if they could change it for me?

Don't listen to the enrollment counselors. They aren't UMPI employees and are basically sales people. They're not knowledgable nor do they have access to U of M systems. 

Have you received the acceptance email? Did you set up your MaineStreet account? It takes several weeks for transcripts to be processed after you're accepted. You should contact Shea in the YourPace admissions department to make sure they have received all of your transcripts. 

https://www.umpi.edu/campus-directory/shea-cushman/