01-22-2022, 12:33 AM
I did the live chat and asked how long I should expect to wait for the option to convert CIS194 to credit. I suggested that maybe I messed something up because I finalized my progress before I paid the $25 fee. The person opened an IT support ticket.
Support emailed me and told me that it is not currently possible to convert CIS194 Business Technology Fundamentals. The conversion should be available next week. But the next course in the Google IT Support Specialist certificate path is ready for enrollment and I was asked whether I wanted to be enrolled.
I really cannot say enough nice things about the ULC support team. I've found the live chat agents to be knowledgeable and able to help with all of my questions. They can open tickets for me and I also get a quick response.
Support emailed me and told me that it is not currently possible to convert CIS194 Business Technology Fundamentals. The conversion should be available next week. But the next course in the Google IT Support Specialist certificate path is ready for enrollment and I was asked whether I wanted to be enrolled.
I really cannot say enough nice things about the ULC support team. I've found the live chat agents to be knowledgeable and able to help with all of my questions. They can open tickets for me and I also get a quick response.