Interruption during TESU exam

[justconfused]

It's 25% of your final grade, but what %? did you get in it?  You have to factor in all the parts that make up the course.  The instructor/mentor is the main go to person for anything in the course.  It doesn't seem like a technical issue, more like an ability to complete the exam or correctly answer the questions due to a stressful situation.  

Which course is this?  What was your final grade?  Are there any other areas you can "get a better" mark in to "pass" the class?  I don't think any other person would have access to override the exam but the instructor/mentor.  You may want to email her/him again and see if there are options to redo the exam without redoing the course.

So far I've been doing well, the 55% was an outlier. It was just the midterm, so not sure about my final grade. And I'm not worried about not passing, I'm more worried that I would have to pay a percentage of my course my employer is paying for if I don't get an A. It's just College Geometry, and I would hate for that to be the course that messes up my GPA, I was just in a really bad mindset at the time.

My instructor was the first person I contacted, but he told me he had nothing to do with the exam as per TESU's policy and suggested I reach out to the Testing Administration. Who told me they reviewed my exam and that it was my fault because I had technical issues-- high CPU usage supposedly, but that was not something I was aware about during my exam. However, I emphasized more the technical issues I had, which led to the ProctorU people to set up for ~45min. Just not sure how I would approach them about the stressful situation honestly.