TESU inactive account

[adrianeraldo]

Hello friends, I was away for a while and when I tried to update my courses at TESU they told me that my account became inactive.
Admissions told me that in order to re-activate it I needed to re-apply, which means I need to pay again.
Did somebody experience this before?
Is there any other way around it?
If I'm going to need 18 months to finish the remaining credits, should I re-apply now or wait until I have all the courses done?
Thanks in advance
Adrian