02-01-2019, 02:04 PM
(02-01-2019, 01:39 PM)rvm Wrote: Mil0, Aleks has changed a bit since I used it last year. Before you reset anything, you may want to contact Aleks support to see if there is any way they can help you return to your 72%. If you reset, I think you MIGHT wipe out everything you've done so far - though you may want to do that and completely start over.... but then again, you may not.
To request another knowledge check, logout of your student account and log back into your master account - that login info is located in your initial welcome email from Aleks. Then follow these instructions: https://mhedu.force.com/aleks/s/article/...Student?dc=
I'm sorry that happened! Keep us posted.
I tried assigning myself a new knowledge check but that was a progress knowledge check and it was extremely difficult compared to the comprehensive knowledge check. Everything that I was getting were pre-calc questions, which was confusing at best.
Aleks support staff replied to my inquiry and said that they couldn't delete my initial ACE check but that they could create a new comprehensive knowledge check, which is what I needed. It is really annoying to have to redo that but I should have known better than to think the ACE knowledge check really would let me log out and pause it. I'm still not sure how I only got 72% on the original one considering I took my time and worked through all of the problems. I don't like that it doesn't seem to tell you which answers you specifically got wrong because I'd like to know if I'm really getting it wrong, or if I'm just inputting my answers incorrectly since it's knew to me to format equations this way.
Here is to hoping I'm able to start over and get through everything today! At least I'm snowed in and have no where to go!
