10-17-2016, 04:40 PM
Aurelius Wrote:Maybe you can start with responding to customer support e-mails. I reached out regarding a delay in receiving a graded paper on 10/7. The response said that I would have my grade early that week. I reached out again on 10/11 after not receiving a grade. No response. I e-mailed again today, no response. I feel that it is no coincidence that I'm not going to get a response before my subscription renews. I was going to renew anyway, but now it just feels like it is intentional. Honestly, I'm probably going to cancel now due to this practice. My subscription renews tomorrow. I had 4 more courses planned through Study.com at least, 6 if I enjoyed it. Now it's looking like I'll go back to Straighterline for the rest. It is a shame since the content of the courses is actually pretty good.
I have to say, the super fast SL CS response really is good! I liked the chat option where they took care of the issue while we were still chatting.
BA.SS: TESU '17
AA.LS, with Honors: CC '16
CHW Certification: CC '15
ΦΘΚ, Alumna Member
"It does not matter how slowly you go as long as you do not stop."― Confucius
B&M University: '92-'95
CC: '95-'16
CLEP: A&I Lit; '08
DSST: HTYH; '08
FEMA: unusable at TESU
IIA: Ethics & CPCU; '15
Kaplan: PLA course; '14,
NFA: 2 CR; '15
SOPHIA: Intro Soc; '15
Straighterline: US History II, Intro Religion, Bus. Ethics, Prin. Mgmt, Cult. Anthro, Org Behavior, American Gov't, Bus. Comm; '15
Study.com: Social Psych, Hist of Vietnam, Abnorm Psych, Research Methods in Psych, Classroom Mgmt, Ed Psych; '16
TECEP: Psych of Women, Tech Writing, Med Term, Nutrition, Eng Comp I; '16
TESU: BA.SS Capstone course; '16
Ended with a total of 170 undergrad credits (plus lots of CEUs). My "I'm finally done" thread
AA.LS, with Honors: CC '16
CHW Certification: CC '15
ΦΘΚ, Alumna Member
"It does not matter how slowly you go as long as you do not stop."― Confucius
B&M University: '92-'95
CC: '95-'16
CLEP: A&I Lit; '08
DSST: HTYH; '08
FEMA: unusable at TESU
IIA: Ethics & CPCU; '15
Kaplan: PLA course; '14,
NFA: 2 CR; '15
SOPHIA: Intro Soc; '15
Straighterline: US History II, Intro Religion, Bus. Ethics, Prin. Mgmt, Cult. Anthro, Org Behavior, American Gov't, Bus. Comm; '15
Study.com: Social Psych, Hist of Vietnam, Abnorm Psych, Research Methods in Psych, Classroom Mgmt, Ed Psych; '16
TECEP: Psych of Women, Tech Writing, Med Term, Nutrition, Eng Comp I; '16
TESU: BA.SS Capstone course; '16
Ended with a total of 170 undergrad credits (plus lots of CEUs). My "I'm finally done" thread
![[-]](https://www.degreeforum.net/mybb/images/collapse.png)
