08-01-2016, 12:54 PM
So, as I was curious to what happened. I emailed them to find out more... See below for Q and A.
YOUR CASE #: 842170
******* OUR RESPONSE *******
Hi Bryan,
Thank you for your patience. We apologize for the price increase and as homeschool moms ourselves, we, too, would be disappointed by this. In actuality, we were notified by our supplier back in May to increase the price then but this request was accidentally overlooked. Our supplier contacted us again on Friday to remind us of the price increase and we had to comply with that request. While Study.com is an ongoing offer and ongoing offers do not have expiration dates, this is not the usual way that the Co-op handles price increases. We have been selling Study.com subscription at the incorrect price. We apologize for the inconvenience this may have caused you but we are not able to offer this product for the previous pricing. We are sorry that we were unable to accommodate your request.
Thank you for your patience and understanding. We really do appreciate members like you.
Kindest Regards,
Ginny
Homeschool Buyers Co-op
******* CASE HISTORY ********
[JUL-31-16 11:45 AM web_support] --------------
Hi Bryan,
Your inquiry has been received. Someone will be with you as soon as possible. Thank you in advance for your patience.
Kind regards,
Sara
Homeschool Buyers Co-op
[JUL-30-16 7:43 AM web_support] I was reading the College Accelerator page and noticed there was a change, it no longer is $990/yr, I was just about to purchase it but couldn't find my credit card as my kids put it in their play area.
https://www.homeschoolbuyersco-op.org/co...study.com/
So, today, when I found my credit card info, it's bumped the price to $1800! I want to know when the official change should happen, example: Aug 1, and if there was anyway of purchasing this before Aug 1 price change? Thank you,
YOUR CASE #: 842170
******* OUR RESPONSE *******
Hi Bryan,
Thank you for your patience. We apologize for the price increase and as homeschool moms ourselves, we, too, would be disappointed by this. In actuality, we were notified by our supplier back in May to increase the price then but this request was accidentally overlooked. Our supplier contacted us again on Friday to remind us of the price increase and we had to comply with that request. While Study.com is an ongoing offer and ongoing offers do not have expiration dates, this is not the usual way that the Co-op handles price increases. We have been selling Study.com subscription at the incorrect price. We apologize for the inconvenience this may have caused you but we are not able to offer this product for the previous pricing. We are sorry that we were unable to accommodate your request.
Thank you for your patience and understanding. We really do appreciate members like you.
Kindest Regards,
Ginny
Homeschool Buyers Co-op
******* CASE HISTORY ********
[JUL-31-16 11:45 AM web_support] --------------
Hi Bryan,
Your inquiry has been received. Someone will be with you as soon as possible. Thank you in advance for your patience.
Kind regards,
Sara
Homeschool Buyers Co-op
[JUL-30-16 7:43 AM web_support] I was reading the College Accelerator page and noticed there was a change, it no longer is $990/yr, I was just about to purchase it but couldn't find my credit card as my kids put it in their play area.
https://www.homeschoolbuyersco-op.org/co...study.com/
So, today, when I found my credit card info, it's bumped the price to $1800! I want to know when the official change should happen, example: Aug 1, and if there was anyway of purchasing this before Aug 1 price change? Thank you,
Study.com Offer https://bit.ly/3ObjnoU
In Progress: UMPI BAS & MAOL | TESU BA Biology & Computer Science
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In Progress: UMPI BAS & MAOL | TESU BA Biology & Computer Science
Graduate Certificate: ASU Global Management & Entrepreneurship
Completed: TESU ASNSM Biology, BSBA (ACBSP Accredited 2017)
Universidad Isabel I: ENEB MBA, Big Data & BI, Digital Marketing & E-Commerce
Certs: 6Sigma/Lean/Scrum, ITIL | Cisco/CompTIA/MTA | Coursera/Edx/Udacity
The Basic Approach | Plans | DegreeForum Community Supported Wiki
~Note~ Read/Review forum posts & Wiki Links to Sample Degree Plans
Degree Planning Advice | New To DegreeForum? How This Area Works
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