12-20-2013, 03:10 PM
eyrobinson Wrote:But my main issue was with forwarding my credits to ACE. I finished the course 12/9 and just got the situation cleared up today (12/19). I received an email from ACE stating my credits were in the ACE system, but they never were. They closed me out of my course so I had no way of emailing them. Don't worry about using the Pearson hotline or chat because they can't help you. You can only contact Propero through your course or if you have their email address. Luckily, the Pearson hotline gave me the academic advisor email address. I emailed them many times and they claimed they were clearing up the issue. I basically had to threaten to put a charge back on my credit card in order for them to resubmit my credits to ACE. I don't know if I will take anymore courses from them as I was looking at some of their criminal justice offerings. I'm actually pretty pissed because I could have probably taken less time with Straighterline for much less money...
Did you already have an ACE account before you finished the Propero course? I knew a couple people, and myself, that had this issue. When Propero sends your info to ACE, they create a new account for you, no matter if you had one or not. Myself, and others, have had to call ACE and have them combine the two accounts for it to show up correctly (if you did already have an account).
They have all kinds of issues with questions being wrong, or asking questions from a future chapter that has not been covered yet. But I still dont think it is too hard since you only need a 70% to pass.
Intro to Computing - 67; Ethics in America - 53; Analyzing & Interpreting Lit - 53; Principles of Management - 58; Lifespan Dev Psyc - 51; Human Resource Management - 46; Info Sys & comp Applications - 61; Principles of Supervision - 47; Human Cultural Geography - 51; Public Speaking - 55; College Mathmatics - 55; College Comp w/essay - 53; Technical Writing - 59;