XAMK question

[learning_spree]

I enrolled in Business English, 3 ECTS cr. But  I didn't get any user id for the learning portal. Wrote 3 emails regarding this, and didn't get any response. This course starts tomorrow, thinking of dropping it. People who are successful, what was the process to get a user id if you don't live in Finland and don't have a Finnish banking id.

It's not an automated system, and they're based in Finland which means they have weekends off and standard working days. So unless you happen to mail them during a Finnish working day and they happen to be checking their email at that time, you won't get an immediate response. But my experience is that they always reply within a couple business days.

No, I got a mail on Sept 7th, Tuesday. I requested a user id immediately. Then I waited for 3 days before sending a follow-up mail on Friday. My concern is that the course starts from today, I would miss deadlines for assignment if can't access the course on-time.