study.com help?

[weightsrheavy]

I've been waiting on a final grade for ENG 102 for weeks- no one is responding and it's just saying to wait for the grade.  I've opened tickets and nothing.  Anyone have a phone number or a course of action here?

Thanks!

[lacussucceed]

So do you really need it graded now to graduate or can you just move to the next course or assignment?
It's probably very busy due to the current situation.

[weightsrheavy]

It was completed in January with no response.  I need it for a course that started on Monday.  I got a little leeway but ugh...

[lacussucceed]

Make another ticket: ask for it to be graded and approved at ACE.

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Your PM's are turned off...

[weightsrheavy]

that's a good idea! thanks!

[lacussucceed]

Don't forget to also add it to the ACE transcript already, otherwise there is nothing to approve.

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You can also call at 1-877-266-4919 (8am-5pm pst)