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Yesterday, I was taking the "Software Engineering" exam and the middle of the exam (25 questions), I got a pop-up message stating internet issue then another pop up stating it is restored, click on Reload button. I clicked on Reload button then page can't be displayed shown. I reached out to support and they reset the exam for me.
Today, I was taking ENG 1 (45 questions) and the same issue again.
Does anyone face this kind of issues?
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I have heard others get error messages but have not experienced any on my own. Did you try a different browser?
BALS (Social Sciences) + ASNSM in CS - Sept 2022 TESU graduate
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(07-10-2019, 04:13 PM)akr680 Wrote: Yesterday, I was taking the "Software Engineering" exam and the middle of the exam (25 questions), I got a pop-up message stating internet issue then another pop up stating it is restored, click on Reload button. I clicked on Reload button then page can't be displayed shown. I reached out to support and they reset the exam for me.
Today, I was taking ENG 1 (45 questions) and the same issue again.
Does anyone face this kind of issues?
Did you basically have to start the exam all over again?? I have never faced this kind of a problem. I have faced problems with being registered for an exam, getting the alpha-numeric code, and then not being able to take the exam, because the proctoring software wouldn’t work. I had to write to study.com to allow me to take the exam the next day. And they were always helpful and cooperative.
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MS-Psychology; Walden University
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(07-10-2019, 08:48 PM)Supermind Wrote: (07-10-2019, 04:13 PM)akr680 Wrote: Yesterday, I was taking the "Software Engineering" exam and the middle of the exam (25 questions), I got a pop-up message stating internet issue then another pop up stating it is restored, click on Reload button. I clicked on Reload button then page can't be displayed shown. I reached out to support and they reset the exam for me.
Today, I was taking ENG 1 (45 questions) and the same issue again.
Does anyone face this kind of issues?
Did you basically have to start the exam all over again?? I have never faced this kind of a problem. I have faced problems with being registered for an exam, getting the alpha-numeric code, and then not being able to take the exam, because the proctoring software wouldn’t work. I had to write to study.com to allow me to take the exam the next day. And they were always helpful and cooperative.
Yes, I did the exam all over again for Software engineering as it crashed.
Today is the last day of my subscription yet to get a positive reply from SDC support for English 1.
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