Saylor Vent

[Lima845]

I'm a little annoyed in general at how slow to respond Saylor has been to ongoing issues. 

I saw Geography was renewed for credit and I decided to take the credit final only to run into a 504 Bad Gateway error during the test. Proctor support told me to refresh...which closed out my test. Of course now I've lost an attempt, $5, and will have the waiting period. 

Lots of issues with Saylor in general, like missing photos and broken links in courses. It's pretty disappointing.

[Kab]

Sorry to hear that. It is really a bad situation. Keep going and don't let this bring you down.

[bjcheung77]

All learning systems have issues, you're paying for the exam, they're providing course material that 'should' have all the info you need. I did a few of their courses when they were $25 and using ProctorU, didn't really like it, but for the price you really can't get that for some courses they offered. Now, it's $5, the proctor is much better I believe (haven't tried them yet), I may try them for the heck of it, and learning gaps I may have in a subject matter.

[jch]

This experience is unfortunately par for the course with Saylor. They've put in the work and money to create a large library of ACE reviewed courses, yet they often fail to deliver when you depend on them. There's a lot of wasted potential and promise.
Emailing Saylor is generally an exercise in futility; their emails seem to be routed to a black hole. I've had (barely) better luck posting on the help & support or credit sections of their online forum.

[davewill]

Having only lost $5, I'd probably just try again, figuring if they ever do manage to refund my money, it's a bonus.