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Instantcert keeps billing me monthly

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Instantcert keeps billing me monthly
CCCC Offline
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#1
06-09-2022, 09:09 PM
Any ideas what the monthly Instant Cert charge of $20 is for and how to cancel my account?
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LevelUP Offline
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#2
06-09-2022, 09:21 PM (This post was last modified: 06-09-2022, 09:21 PM by LevelUP.)
$20 is the monthly subscription rate. 

Send an email to cancel your account

https://www.instantcert.com/support
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sarahmac Offline
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#3
06-16-2022, 01:41 PM
(06-09-2022, 09:09 PM)CCCC Wrote: Any ideas what the monthly Instant Cert charge of $20 is for and how to cancel my account?

Had the same problem. My partner took an instantcert class almost a year ago. Have been paying 20 a month since. Emailing did nothing. Genuinely considered closing our joint account at this point. Total cost is now at $200. It would have been cheaper to take astronomy via study.com Undecided
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#4
06-16-2022, 05:10 PM
The people that run Instantcert are super nice. If you explained what happened, you should be able to resolve the situation and maybe get some of the payments back.

When I was an Instantcert subscriber, I was canceled right away after sending an email. I would try emailing again or calling the toll-free number.
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Pats20 Offline
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#5
06-16-2022, 10:17 PM
I took one course through instantcert. I requested transcript and cancellation as soon as I finished the course. I got an immediate response. Very pleased and satisfied with their service. Top notch imo.
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Stacie Offline
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#6
08-04-2022, 11:58 AM
Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.
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bjcheung77 Offline
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#7
08-04-2022, 01:30 PM
Stacie Wrote:Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.

You can always contact them a few days or even a week or two in advance if you "know" you'll be done by then...
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Stacie Offline
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#8
08-05-2022, 04:02 PM
(08-04-2022, 01:30 PM)bjcheung77 Wrote:
Stacie Wrote:Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.

You can always contact them a few days or even a week or two in advance if you "know" you'll be done by then...

Good point. Thanks! Big Grin
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