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+--- Forum: CLEP, DSST, and TECEP Exam Discussion. Also Modern States and InstantCert. (https://www.degreeforum.net/mybb/Forum-CLEP-DSST-and-TECEP-Exam-Discussion-Also-Modern-States-and-InstantCert)
+--- Thread: Instantcert keeps billing me monthly (/Thread-Instantcert-keeps-billing-me-monthly)
Instantcert keeps billing me monthly - CCCC - 06-09-2022
Any ideas what the monthly Instant Cert charge of $20 is for and how to cancel my account?
RE: Instantcert keeps billing me monthly - LevelUP - 06-09-2022
$20 is the monthly subscription rate.
Send an email to cancel your account
https://www.instantcert.com/support
RE: Instantcert keeps billing me monthly - sarahmac - 06-16-2022
(06-09-2022, 09:09 PM)CCCC Wrote: Any ideas what the monthly Instant Cert charge of $20 is for and how to cancel my account?
Had the same problem. My partner took an instantcert class almost a year ago. Have been paying 20 a month since. Emailing did nothing. Genuinely considered closing our joint account at this point. Total cost is now at $200. It would have been cheaper to take astronomy via study.com
RE: Instantcert keeps billing me monthly - LevelUP - 06-16-2022
The people that run Instantcert are super nice. If you explained what happened, you should be able to resolve the situation and maybe get some of the payments back.
When I was an Instantcert subscriber, I was canceled right away after sending an email. I would try emailing again or calling the toll-free number.
RE: Instantcert keeps billing me monthly - Pats20 - 06-16-2022
I took one course through instantcert. I requested transcript and cancellation as soon as I finished the course. I got an immediate response. Very pleased and satisfied with their service. Top notch imo.
RE: Instantcert keeps billing me monthly - Stacie - 08-04-2022
Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.
RE: Instantcert keeps billing me monthly - bjcheung77 - 08-04-2022
Stacie Wrote:Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.
You can always contact them a few days or even a week or two in advance if you "know" you'll be done by then...
RE: Instantcert keeps billing me monthly - Stacie - 08-05-2022
(08-04-2022, 01:30 PM)bjcheung77 Wrote:Stacie Wrote:Oh boy, now I'm a little concerned. I'll be closing my account once I pass all my tests. Here's to hoping I don't run into any issues.
You can always contact them a few days or even a week or two in advance if you "know" you'll be done by then...
Good point. Thanks!
