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Instacert - unable to cancel
#1
I continue to be charged after submitting a cancellation request to webmaster@instacert.com. I can't find any other method of contacting IC. Any ideas how to cancel or get refunds? I'd hate to do a bank charge back but I'm also not willing to pay for IC for months after I need it...
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#2
I'm not sure if the moderators have access, but I think the webmasters/admins might.
Have you tried using the Contact Us form? https://www.instantcert.com/contact.php4
There's one for this forum as well, it goes to the Site Admin: Contact Us - CLEP Forum - CLEP Study - CLEP Testing - Study Guide and Strategies
As another option, ask for a suggestion by PM to site admin/webmaster Steve: username sgloer
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#3
I will let the site owner know.
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#4
I was able to cancel last week by sending a message to the help desk through the IC website.
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#5
Thanks all, I got a successful cancellation email last night.
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