Online Degrees and CLEP and DSST Exam Prep Discussion
Instacert - unable to cancel - Printable Version

+- Online Degrees and CLEP and DSST Exam Prep Discussion (https://www.degreeforum.net/mybb)
+-- Forum: Main Category (https://www.degreeforum.net/mybb/Forum-Main-Category)
+--- Forum: General Education-Related Discussion (https://www.degreeforum.net/mybb/Forum-General-Education-Related-Discussion)
+--- Thread: Instacert - unable to cancel (/Thread-Instacert-unable-to-cancel)



Instacert - unable to cancel - Aurelius - 03-24-2017

I continue to be charged after submitting a cancellation request to webmaster@instacert.com. I can't find any other method of contacting IC. Any ideas how to cancel or get refunds? I'd hate to do a bank charge back but I'm also not willing to pay for IC for months after I need it...


Instacert - unable to cancel - bjcheung77 - 03-24-2017

I'm not sure if the moderators have access, but I think the webmasters/admins might.
Have you tried using the Contact Us form? https://www.instantcert.com/contact.php4
There's one for this forum as well, it goes to the Site Admin: Contact Us - CLEP Forum - CLEP Study - CLEP Testing - Study Guide and Strategies
As another option, ask for a suggestion by PM to site admin/webmaster Steve: username sgloer


Instacert - unable to cancel - rebel100 - 03-24-2017

I will let the site owner know.


Instacert - unable to cancel - sanantone - 03-24-2017

I was able to cancel last week by sending a message to the help desk through the IC website.


Instacert - unable to cancel - Aurelius - 03-25-2017

Thanks all, I got a successful cancellation email last night.