Degree Advice (Pierpont)

[rocketjen22]

i apologize, but I'm still having an issue with Credly/ACE and I'm sure it's me being completely obtuse. We were able to use a security question and log in at ACE. He has ALEKS beginning algebra, intermediate algebra, and college algebra. (Also Ethics and the CPCU Code of Professional Conduct (online course) from American Institute For Chartered Property Casualty Underwriters/The Institutes, which I forgot was an ACE approved course.). We created a Credly account. How do I get Credly to find the ACE credits or get ACE to send them to Credly? I feel like I must be missing something terribly obvious, but my searches are coming up empty so I think I must not be using the right search terms/questions? I found something about contacting your "training provider," but presumably, per ALEKS policy of deleting courses, they would have no record? Any advice is greatly appreciated!

ETA: I am so sorry again. I found a page at ACE with an email address to request help if you don't know who to contact for your "training provider." He emailed that address to request help, so hopefully we will get an answer at some point. If anyone has any other suggestions, though, thanks in advance.