Encouraged by UMPI Enrollment Advisor to Enroll

[ss20ts]

I think you should specifically mention to your academic advisor that that enrollment advisor shared misleading information in order to get you enrolled ASAP. It is not OK.

I think if anyone has a complaint about an enrollment counselor that they should let Jessica know. I would send her an email about your issues. It seems like the issues are stacking up unfortunately. 

Just so anyone interested in UMPI knows. You do NOT have to talk to an enrollment counselor. You do NOT need to respond to their emails. I let their calls go straight to voicemail. I have yet to meet one who knows much about the YourPace program. Love when they try schooling me on how it works. I even tell them I'm a graduate of the program and they still try telling me how it works and they're 100% wrong about how it works.

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Look, when you go on the website, they give you a number to call for more information.  There's nothing that says the person that picks up the phone only has a responsibility to enroll you. Their website says contact us and we'll answer any questions, it doesn't say contact us and we'll answer any questions as long as they are in the wheelhouse of an enrollment counselor.  It doesn't even say you're calling an enrollment counselor, it says you're going to speak to a representative of the school.

I called for more information, I spent 65 minutes on the phone with them asking them pointed questions, explaining my background, and mentioned at least twice that I planned to take ACE courses for credit between now and the January session.  It doesn't matter if it's their wheelhouse, they should have the basic information that you need to be approved to take those credits between now and the next session if they are pushing you to apply for admission.  I was told I had to apply for admission to get answers to my questions.  Not everyone who contacts UMPI is going to know about this forum and know that there's a "right" way to apply.

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Look, they're there to talk about YourPace not every aspect of admissions and being an enrolled student. You have ERY specific questions which are over their heads. I don't know why you would spend 65 minutes on a phone call with anyone at any school ever. Like we keep saying, those of us who have attended UMPI on here know far more than the enrollment counselors. Seriously forget taking a PLA! They're a LOT more work than a course which is 1 paper. PLA's are multiple papers and much longer. They also can't give you advice about which credits to take and transfer in. It's up to the Registrar what transfers and they're not the Registrar. I totally agree that they are now sales people. It's like buying a used car. I don't know when it changed, but it was not like this when I applied in August 2020. There has definitely been a change and it's not for the better. You'll find at most schools, the admissions folks don't have much of a clue about alternative credit and transferring. That's not their department.