Encouraged by UMPI Enrollment Advisor to Enroll

[2legit2quit]

Yes, I understand this, but I have been accepted and do have an advisor.  The enrollment advisors don't tell you this when you contact them on the phone, because I specifically asked about both PLA and ACE credits.  I told him that I was working through ACE credits and planned to do so up until the next session started and was told it would be no problem and that I should apply while we were on the phone.  

So, I don't know if this is the first time someone has gotten it wrong, but it's my situation now.  If they won't let me bring in my Sophia credits and approve me for the three classes I want to do on InstantCert and SDC, I'll ask them how to drop and reapply and will let people here know what the experience is.

They're enrollment counselors. They're there to aid you through the process of applying. They don't have anything to do with PLA or ACE credits. That's not in their wheelhouse at all.

Look, when you go on the website, they give you a number to call for more information.  There's nothing that says the person that picks up the phone only has a responsibility to enroll you. Their website says contact us and we'll answer any questions, it doesn't say contact us and we'll answer any questions as long as they are in the wheelhouse of an enrollment counselor.  It doesn't even say you're calling an enrollment counselor, it says you're going to speak to a representative of the school.

I called for more information, I spent 65 minutes on the phone with them asking them pointed questions, explaining my background, and mentioned at least twice that I planned to take ACE courses for credit between now and the January session.  It doesn't matter if it's their wheelhouse, they should have the basic information that you need to be approved to take those credits between now and the next session if they are pushing you to apply for admission.  I was told I had to apply for admission to get answers to my questions.  Not everyone who contacts UMPI is going to know about this forum and know that there's a "right" way to apply.

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[quote pid='349547' dateline='1634935715']
Well, I was also encouraged/pushed to apply before I was really aware of the correct order to do things.  I was accepted this week and have not yet sent over any of my Sophia credits.  I checked the box that stated that I was interested in PLA, but no one contacted me about that prior to admission.

I emailed my advisor as soon as they assigned me one and asked her to tell me what I can do about ACE and PLA credits, because no one has yet to contact me about it.  I know from advice here what I need to do for the PLA, but I would think they would have discussed that before finalizing admission.  Anyways, that's a lot of words to say I'll report back here and let you guys know how it goes getting them to accept a LOT of ACE credits after admission.
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Yes, I understand this, but I have been accepted and do have an advisor.  The enrollment advisors don't tell you this when you contact them on the phone, because I specifically asked about both PLA and ACE credits.  I told him that I was working through ACE credits and planned to do so up until the next session started and was told it would be no problem and that I should apply while we were on the phone.  

So, I don't know if this is the first time someone has gotten it wrong, but it's my situation now.  If they won't let me bring in my Sophia credits and approve me for the three classes I want to do on InstantCert and SDC, I'll ask them how to drop and reapply and will let people here know what the experience is.

[b]2legit2quit.  [/b]Wow, the pushy enrollment advisors went after you as well.  It seems they will mislead you and say anything to convince you to enroll right away.  The one I spoke with a few days ago won't leave me alone - emailing and calling constantly.  She sent an email with a direct link to enroll and calls encouraging me to click the link in her email to enroll right away.  I'm going to tell her that I chose another school so she will leave me alone.  When I am ready to enroll, I will just enroll directly via UMPI's website.  I would rather deal directly with the school for my entire enrollment.  

Dealing with these outsourced enrollment advisors is such a tacky approach - reminds me of Ashford University.  If I recall, Ashford got into trouble with the Department of Education for their robo-emails and pushy recruiting practices.  I hope UMPI doesn't follow this same path.

Please keep me posted on how things work out 2legit2quit.  I am going to also have several ACE credits to transfer when I enroll in March 2022.  I hope you are able to confirm if you are dealing with a legitimate UMPI registrar and not just one of the telemarketer enrollment advisors.  Please let me know how it goes getting your ACE credits transferred.  
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I'll let you know for sure.  I actually liked my enrollment counselor, he's really easy to talk to and did try to answer my questions.  Unfortunately, it wasn't clear to me that I had to apply after I finished everything I would want to transfer in.  I think he should have known that, but I don't feel like he tried to trick me or anything.