Admissions/Transcript issues *ugh*

[Vle045]

This might be more of a rant.  But maybe someone else has gone through something similar….
I applied at NAU a while back.  (In the midst of figuring out if I wanted to try for an MBA or second degree and finding the Walden free trial… Anyways……)

I put that I attended such and such schools and Sophia courses.  Somehow they tagged me as attending Capella.  I never attended Capella.  Never even applied to Capella.  They have ALL of my transcripts including Sophia and a now-defunct school that wouldn’t even count anyways.   So I went round and round trying to get them to remove Capella from the list of transcripts that they need.  They say that I still need to send a transcript request to Capella and if I never went there, it would come back as no credits earned. This sounds absolutely ludicrous to me.  So some person might spend their time looking for transcripts that do not exist just because someone else made a mistake?  And they offered to give me a gift card to cover the cost of the transcript.  Crazy.  It’s not really the cost - it’s the insanity of it.  I never said I went to Capella.  There’s no connection between me and Capella other than Sophia… and they have Sophia.  

Ugh!  Everything else with them has been really good.  This is ticking me off.