Dear Student,
You are receiving this message because you requested an academic transcript from ACE’s Learning Evaluations (formerly CREDIT) Registry and Transcript system.
ACE has discovered, due to a processing error, that your request was still in process when the service ended and was not delivered as expected. We are currently working with our former transcript provider to fulfill your order, however, delivery of the transcript may be delayed.
We understand the inconvenience this error may have caused for you and will be issuing a refund to you for the transcript fee paid.
It is important to note, ACE is transitioning our transcript services to Credly’s Acclaim platform and our former Registry and Transcript system is no longer available for transcript requests (effective 11/30/2020).
You will soon be able to share evidence of your achievements on social media platforms and have access to free academic transcripts without additional approval processes!
You may find additional information on our transcript site or in our frequently asked questions.
We apologize for any inconvenience this has caused and hope that you will have an opportunity to take advantage of the new credentials!
Respectfully,
ACE Learning Evaluations
That is two exclamation points in one apology letter!
You are receiving this message because you requested an academic transcript from ACE’s Learning Evaluations (formerly CREDIT) Registry and Transcript system.
ACE has discovered, due to a processing error, that your request was still in process when the service ended and was not delivered as expected. We are currently working with our former transcript provider to fulfill your order, however, delivery of the transcript may be delayed.
We understand the inconvenience this error may have caused for you and will be issuing a refund to you for the transcript fee paid.
It is important to note, ACE is transitioning our transcript services to Credly’s Acclaim platform and our former Registry and Transcript system is no longer available for transcript requests (effective 11/30/2020).
You will soon be able to share evidence of your achievements on social media platforms and have access to free academic transcripts without additional approval processes!
You may find additional information on our transcript site or in our frequently asked questions.
We apologize for any inconvenience this has caused and hope that you will have an opportunity to take advantage of the new credentials!
Respectfully,
ACE Learning Evaluations
That is two exclamation points in one apology letter!
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