Warning about Study.com 30 day trial for TESU students

[natshar]

natshar,
I apologize for bringing up something that is "well-known" to you. I did do a thorough search through their terms of service and all the fine print under "30 day risk-free guarantee" and NOTHING on there stated anything about proctored exam. I did try to search this forum as well before I contacted study.com, but didn't find any discussion specifically about this issue either.

I didn't mean to come off so harshly. I guess I was confused. I don't know anything about the "money back guarantee" but I do know about the "free trial." It has been spoken on the forum multiple times that when you sign up for study.com you get free trial period at first. And this trial period does not include proctored exams. In fact, I signed up for study.com through a special partnership and as a result, I registered over the phone. The guy on the phone even extended the usual 7-day trial an additional week. In doing this he made it very clear (told me point blank over the phone) that "free trial" does not include proctored exams and even with the extension he put on, I still could not do proctored exams as part of the extended free trial.

Reading through this thread has made me realize I was wrong and the trial and guarantee (maybe??) are not the same things. Is there a link to this guarantee anywhere?


On another note, just wondering, what makes you unsatisfied with study.com?