Study.com EXAM ERROR - HELP!

[Beardedlady72]

Just took my first proctored final exam for SDC. I was able to download the software, etc. and even take the entire test without a problem.

Then, I went to double check my answers before submitting the exam and got about halfway through when I got an error message box saying I needed to close the program. BTW - I had more than half of my testing time left. Behind the box was a page saying study.com wants to verify that "I'm not a robot"...and then had me check the box. 

After several minutes of the page not going away no matter how many times I clicked, I hit the "close session" tab on the upper right side of testing page since this was still there the whole time and all the action was going on inside this test page. (How many times can I say the word "page" here?) 

It said to make sure I was finished with exam...and I said "yes". Then it said "thank you" or whatever. BUT...I did NOT receive a preliminary exam score like you're supposed to get (according to everyone here).

I have contacted SDC via email and they said to contact the testing site...which I did via email (with no answer yet).

My membership is done tomorrow night and I don't even know if my exam went through in the first place. 

Am I screwed or what?    Anyone have this experience?

OHHH...according to SDC website, it says I HAVE taken the test in some areas and in others, it's asking me to take the test. I have no form of reference for what the site is supposed to say, so wondering if this is normal.