08-09-2018, 09:45 AM
They're unlikely to reinstate your score, since students cannot have access to outside materials during the course of the exam. Unfortunately, they have no way of ensuring this in your case since you were off-premises for an hour.
I had something similar happen to me, but the testing center paused the exam as soon as alarm bells went off. Our items had to stay locked up as we were evacuated, and I was able to complete the exam up once the incident was over about 20-30 minutes later. (In my case, it was an actual small fire in the building.)
Honestly, the testing center is at fault here for not revealing that they were able to successfully pause your exam while you were still on the premises. Ideally, they should comp the cost of your re-test.
It's a crappy situation. I agree with others that you should push for an earlier re-test opportunity.
I had something similar happen to me, but the testing center paused the exam as soon as alarm bells went off. Our items had to stay locked up as we were evacuated, and I was able to complete the exam up once the incident was over about 20-30 minutes later. (In my case, it was an actual small fire in the building.)
Honestly, the testing center is at fault here for not revealing that they were able to successfully pause your exam while you were still on the premises. Ideally, they should comp the cost of your re-test.
It's a crappy situation. I agree with others that you should push for an earlier re-test opportunity.
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Pursuing BA in Communications at SNHU (Started July 2017)
☆CLEP☆ A&I Literature 68 | College Composition w Essay 73 | American Government 68 | US History I 72 | Social Science & History 61 | Information Systems 76 | Principles of Marketing 69 | Principles of Management 67 | Psychology 61 | Sociology 61 | Humanities 57 | Educational Psychology 70 | Biology 60 | Natural Science 72 | ☆DSST☆ Environmental Science 457 | Human Cultural Geography 466 | Principles of Supervision 435 | Introduction to Business 457 | Principles of Public Speaking 450/PASS
Pursuing BA in Communications at SNHU (Started July 2017)
☆CLEP☆ A&I Literature 68 | College Composition w Essay 73 | American Government 68 | US History I 72 | Social Science & History 61 | Information Systems 76 | Principles of Marketing 69 | Principles of Management 67 | Psychology 61 | Sociology 61 | Humanities 57 | Educational Psychology 70 | Biology 60 | Natural Science 72 | ☆DSST☆ Environmental Science 457 | Human Cultural Geography 466 | Principles of Supervision 435 | Introduction to Business 457 | Principles of Public Speaking 450/PASS