History of the Vietnam War (study.com)

[dfrecore]

Hi Meg,

I'm sorry you've had a frustrating experience waiting for your exam results! We understand how important they are to students and we strive to get them to test-takers as quickly as possible. Recently, we've run into a few technical issues that are making that turnaround time longer than we'd like. We're currently in the process of getting those issues resolved and expect a shorter waiting period soon. In the meantime, if you want to PM us your student's details, I can look into his situation and try to expedite his results.

You can always reach out to us at support@study.com to check on exam status and we'll do our best to help in any way we can.

Thanks,
Study.com

Your technical problems shouldn't become a student's problem as well. 3 weeks is WAY too long to wait, especially considering that your subscription period is a month. You've just taken up 3/4 of the student's subscription period. If it took him more than a week to work through the course, then he lost out on the rest of the period waiting for his grades. That's totally unacceptable.