09-13-2016, 06:10 PM
Mamasaphire Wrote:Good to know. Study.com needs to ramp up their CS. Timeliness in receiving an answer has been an issue, as well as receiving a clear answer to the actual question. It's been annoying to me to receive answers like "check the syllabus, here is the link" when the question was about something not on the syllabus.
Hi Mamasaphire,
Thank you so much for this feedback! Weâve been working to expand and ramp up our Customer Success team to address issues like the ones youâve identified. Please let us know if thereâs anything else we can do for you.
Thank you!
The Study.com Team