02-17-2013, 12:38 PM
Hey Julia,
I don't think you'll have any problem getting them to reset it. Their policy states that you can re-take an exam
if you have a technical issue just as you describe. Their system should have a log of the incident if there was
a major crash.
My wife and I have had several issues with them and they've always been very willing to take care of things.
Give them another call tomorrow morning and you should be fine.
I don't think you'll have any problem getting them to reset it. Their policy states that you can re-take an exam
if you have a technical issue just as you describe. Their system should have a log of the incident if there was
a major crash.
My wife and I have had several issues with them and they've always been very willing to take care of things.
Give them another call tomorrow morning and you should be fine.
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