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Kicked out of exam

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Kicked out of exam
cizzie Offline
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#1
10-16-2021, 09:30 AM
I was taking my Spanish final and the test bolted me out saying I couldn’t connect seemed like the site was down this morning, does anyone know how to reach support so I can get a retest or a credit, I know it’s only 15$ but I literally paid for nothing I only finished like 5 or six questions before I was disconnected via the proctor.
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rachel83az Offline
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#2
10-16-2021, 10:22 AM
This is something that, unfortunately, happens from time to time. Send an email to support here: https://www.instantcert.com/support and they should be able to help you.
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bjcheung77 Offline
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#3
10-16-2021, 11:52 AM
I would do a couple more things, technically, it should go to the same person https://www.degreeforum.net/mybb/User-sgloer
You can PM and/or email the admin. And also at the bottom of this site, there is contact us form. Copy/paste your request.
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cizzie Offline
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#4
10-18-2021, 06:28 AM
Thanks for the assistance guys I reached out both via Email and dm
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