03-30-2016, 10:29 AM
I saw a well handled CS situation recently. Afterward, when I complimented the director of the department about his calmness in the face of the (female) customer's [mostly unfounded] fury, he simply replied "I'm married and have two daughters, so I have plenty of experience with this type of thing". I laughed because I think my husband could answer that same way.
BA.SS: TESU '17
AA.LS, with Honors: CC '16
CHW Certification: CC '15
ΦΘΚ, Alumna Member
"It does not matter how slowly you go as long as you do not stop."― Confucius
B&M University: '92-'95
CC: '95-'16
CLEP: A&I Lit; '08
DSST: HTYH; '08
FEMA: unusable at TESU
IIA: Ethics & CPCU; '15
Kaplan: PLA course; '14,
NFA: 2 CR; '15
SOPHIA: Intro Soc; '15
Straighterline: US History II, Intro Religion, Bus. Ethics, Prin. Mgmt, Cult. Anthro, Org Behavior, American Gov't, Bus. Comm; '15
Study.com: Social Psych, Hist of Vietnam, Abnorm Psych, Research Methods in Psych, Classroom Mgmt, Ed Psych; '16
TECEP: Psych of Women, Tech Writing, Med Term, Nutrition, Eng Comp I; '16
TESU: BA.SS Capstone course; '16
Ended with a total of 170 undergrad credits (plus lots of CEUs). My "I'm finally done" thread
AA.LS, with Honors: CC '16
CHW Certification: CC '15
ΦΘΚ, Alumna Member
"It does not matter how slowly you go as long as you do not stop."― Confucius
B&M University: '92-'95
CC: '95-'16
CLEP: A&I Lit; '08
DSST: HTYH; '08
FEMA: unusable at TESU
IIA: Ethics & CPCU; '15
Kaplan: PLA course; '14,
NFA: 2 CR; '15
SOPHIA: Intro Soc; '15
Straighterline: US History II, Intro Religion, Bus. Ethics, Prin. Mgmt, Cult. Anthro, Org Behavior, American Gov't, Bus. Comm; '15
Study.com: Social Psych, Hist of Vietnam, Abnorm Psych, Research Methods in Psych, Classroom Mgmt, Ed Psych; '16
TECEP: Psych of Women, Tech Writing, Med Term, Nutrition, Eng Comp I; '16
TESU: BA.SS Capstone course; '16
Ended with a total of 170 undergrad credits (plus lots of CEUs). My "I'm finally done" thread