TESU rejecting Credly badges?

[weitzu]

I have a problem I send TESU last week my transcript and till now I have not even received a reply that my transcript has arrived, I use the Credly portal to send it.

Hi there, 

Try Sophia instead. I emailed Credly twice and did not get any response. I emailed Sophia yesterday and got the problem fixed immediately! 

They said "Sometimes there are issues with the ACE Badges".

But at least it is fixed. Hope this helps!