TESU Communication Issues

[ashkir]

Is it just me or does TESU have some serious inter-communication issues?

[dfrecore]

Is it just me or does TESU have some serious inter-communication issues?

That's the norm there, been that way forever (at least 10 years).  I don't think it's gotten any better since I've been on this forum. Not even a little bit.

[ss20ts]

Is it just me or does TESU have some serious inter-communication issues?

Many colleges kind of are the pits when it comes to communication. Some were better before COVID. Some have always just been sucky. Then there's the ones who won't leave you alone. It's like there's no happy middle of the road. I have one who calls me weekly and I haven't responded to them in over 6 months. They still call every week and email me almost daily. Unsubscribing from their mailing list did not help.

[ROYISAGIRL]

It depends on what you need. When I did my PLA portfolio they usually only took 24hrs to respond. Academic advising is a hit or miss. The guy I work with the most responses pretty quickly, but that could be because I use that fast pass number.

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[LevelUP]

Communication with TESU has been good for me once you understand the system.   One thing I noticed is they don't tend to "offer" information to help with degree planning.

[Dorothy44]

It depends on what you need. When I did my PLA portfolio they usually only took 24hrs to respond. Academic advising is a hit or miss.  The guy I work with the most responses pretty quickly, but that could be because I  use that fast pass number.

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What is the "fast pass number?"

Also, my sons person @ TESU likes emails.  He prefers to have proof of everything.  They have spoken to him on the phone when they scheduled an appt., but it is almost like he is afraid to say anything until he totally checks it out and gets back to you.  There was another man that was calling us weekly, and he seemed very nice.  However, when they scheduled an appt. apparently they assigned this man now.

[ROYISAGIRL]

It depends on what you need. When I did my PLA portfolio they usually only took 24hrs to respond. Academic advising is a hit or miss.  The guy I work with the most responses pretty quickly, but that could be because I  use that fast pass number.

Sent from my SM-G981V using DegreeForum.net mobile app

What is the "fast pass number?"

Also, my sons person @ TESU likes emails.  He prefers to have proof of everything.  I have spoken to him on the phone when i scheduled an appt., but it is almost like he is afraid to say anything until he totally checks it out and gets back to you.  There was another man that was calling us weekly, and he seemed very nice.  However, when i scheduled an appt. we apparently they assigned this man now.

https://www.tesu.edu/current-students/advisement

It's the advising expressline. I'm not sure if they take turns on this, but the 3 or 4 times I used it, I always got the same guy. He was very thorough with answering questions and when he didn't know the answer he'd always email me within 48hrs with the answer.

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