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It's not a glitch. It's shady practice. I took my exams at the end of the month and now need to wait 30 days. By the time I take my exam I'll be on the deadline for getting charged again. That's not cool. Give us some heads up at least
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yb1 Wrote:It's not a glitch. It's shady practice. I took my exams at the end of the month and now need to wait 30 days. By the time I take my exam I'll be on the deadline for getting charged again. That's not cool. Give us some heads up at least
Really?! I haven't taken any courses yet, but thought they provide an option for $70/extra exam
and you can do a few extra a month if you have the time/knowledge for it. I look forward to that!
Study.com - Please make sure that is an option, as that's a deal breaker for me if it's not! Thanks,
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Hi All-
According to our current policies, you receive two exams in a 30-day period, which starts the first day you take an exam. For example, if you take an exam on the 10th of the month and the 11th, you will be able to take another exam on the 10th of the next month.
However, you do have the opportunity to purchase additional exams at any time during each 30-day period!
We apologize for any inconvenience.
-The Study.com Team
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It truly IS an inconvenience, especially after spending time on a site such as Straighterline which has so much flexibility. My son is on the Guardian scholarship with your site - he is ready to take his HR Management final and move on to the next course, but he can't take his next exam until Saturday - who wants to take an exam on a Saturday? But if he waits until Monday, that then throws off NEXT month's exam schedule and he'll end up missing out on one of the allowed exams. We can't pay $70 to open another exam because he's on the scholarship and his membership won't allow it. This is not how online learning should be. Your site should allow 2 exams per billing cycle - period. It shouldn't matter when a student takes those exams. This system is overly restrictive, overly convoluted, and seems designed to make things as inconvenient as possible for the student. We'd planned on paying for a 3 months membership after my son's scholarship concludes in December, but this issue is reason enough to pass. I strongly urge you to reconsider the way your exam schedule is set up and make it simpler and fairer for your members.
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This reminds me of a dental insurance policy I once had which covered two cleanings per year. Since I have always done three cleanings a year, this should mean I pay for only one each year, right? Wrong. They insisted that cleanings could be no close than six months apart. So I had to pay for every other cleaning. Even if I were to limit myself to two cleanings per year, unless I could carefully schedule them exactly six months apart, they were stretching the schedule out to slightly longer than two per year. There was no purpose to the rule except to lower their payouts.
This is exactly the same thing. No matter how carefully you schedule your tests, sooner or later (sooner with this rule) you will be unable to use one or both of your tests in a month because it becomes impossible to schedule two within the billing cycle. Heaven forbid you actually have to schedule time for study in there.
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It is a frustrating system. Not two tests in 30 days... must wait 30 days after the first test. So if it takes longer for one or another, the schedule gets pretty far off and by the 2nd or 3rd month you may only get one exam in 30 days. I'd suggest canceling after one month, studying on your own, or using SL or ed4credit for the next month, then shifting back to study.com. That way there isn't wasted time.
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I'm a big proponent of Study.com, but this is a really bad setup. It should be 2 exams per billing cycle. There's really no satisfactory explanation for the setup as is.
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davewill Wrote:This reminds me of a dental insurance policy I once had which covered two cleanings per year. Since I have always done three cleanings a year, this should mean I pay for only one each year, right? Wrong. They insisted that cleanings could be no close than six months apart. So I had to pay for every other cleaning. Even if I were to limit myself to two cleanings per year, unless I could carefully schedule them exactly six months apart, they were stretching the schedule out to slightly longer than two per year. There was no purpose to the rule except to lower their payouts.
This is exactly the same thing. No matter how carefully you schedule your tests, sooner or later (sooner with this rule) you will be unable to use one or both of your tests in a month because it becomes impossible to schedule two within the billing cycle. Heaven forbid you actually have to schedule time for study in there.
You could still study in-between, their goofy schedule won't stop you from doing that.
But I agree this makes no sense. It would stop me from using them.
For your dental, you could always go to the dentist and say "don't run this through my insurance" and then your insurance company wouldn't even know. Mine is also once every 6 months, but I go 4x a year, so they always just have me pay every other time, and my insurance isn't even involved in the process.
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So its not 2 exams per month anymore? There goes my plans.
We are all on the same side here, trying to better our lives....so let's get along and help each other out.
Learn a trade. Gain technical skills. Make money, then use this money to get a degree...if you have the desire.
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It's still 2 exams in 30 days, just not necessarily within your billing cycle.
Northwestern California University School of Law
JD Law, 2027 (in progress, currently 2L)
Georgia Tech
MS Cybersecurity (Policy), 2021
Thomas Edison State University
BA Computer Science, 2023
BA Psychology, 2016
AS Business Administration, 2023
Certificate in Operations Management, 2023
Certificate in Computer Information Systems, 2023
Western Governors University
BS IT Security, 2018
Chaffey College
AA Sociology, 2015
Accumulated Credit: Undergrad: 258.50 | Graduate: 32
View all of my credit on my Omni Transcript!
Visit the DegreeForum Community Wiki!
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