ProctorU Fast Track Premium Options

[jblackhawk]

So how is the Platinum Plan ? Speed up the process ?

It hasn't for me. Still takes about 15 minutes (one time longer!) to get to the test. I now remind them in the chat box as soon as they log on that I am a Fast Track. Although I do not have to do the verification questions, I do have to type a sentence or two so they can verify keystroke. Whatever they are doing on the backend is what is taking the time. One time, the proctor didn't even know what Fast Track was nor did he know how to log into the TECEP. (Was my first time as well...)

A big benefit for me though is that I don't have to pay the "take it now" or the near future additional test fees. I will be taking a lot of exams through ProctorU and that's a benefit. I hope the process speeds up though. (Maybe I will get around to making a complaint.) As a comparison, I just took a proctored exam on study.com and it was a breeze to get the exam started.

[dfrecore]

No, the Fast Track process is not a single second faster. I now fail the keystroke verification section on purpose because it takes longer than the normal verification process (5 questions). It's ridiculous.

The Take It Now thing would be great if the "Now" actually meant NOW. But instead it means "in the next hour or two if we have space." This is definitely not something I would spend money on again, it was a complete waste of money.

[AngelaP]

I have always paid extra for the "take it now" option and haven't had any issues. I may have to wait a little bit for someone to pickup my session, but it has never be an excessive amount of time. I do it that way so I can take it on my schedule when I am prepared and know I have the time. My anxiety will get the best of me if I have to wait. :ack:

[fsmaine0020]

I signed up for platinum. Asked them a few questions. Apparently "Google Chrome" is required for TECEPS. They told me the only thing required would be showing my ID when I asked if it was faster. As soon as I take my first exam I'll file a complaint if it takes 15 minutes.

I didn't really care for the kid freezing my computer remotely and messing around with files.