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ProctorU

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ProctorU
ndelco Offline
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#1
05-13-2017, 10:16 PM
Has anyone ever had problems with ProctorU on a Mac? I am able to open it and see everything on my netbook, but the web page will not load on my old Macbook and I need to take the exam on the Mac. It won't even try to load and is just saying "cannot connect to the server of this webpage" or whatever. I've never had any problem with RPNow and I just checked again and am able to get on that web page. Any idea what is going on?
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varJosh Offline
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#2
05-13-2017, 10:43 PM
I have trouble every time on my Mac. Sometimes my cam feed freezes and the proctor has to open the cam from an external website.
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ndelco Offline
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#3
05-13-2017, 10:50 PM
I just chatted with the support team using my Chromebook and they sent me to the support page login which worked on the Mac. The guy claims it will work without issue when the test starts so we'll see.
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varJosh Offline
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#4
05-13-2017, 10:55 PM
Good luck.
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ndelco Offline
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#5
05-14-2017, 12:56 AM
Well, whatever the problem was it was with Safari. After having to deal with the support chat again the proctor asked me to open a different browser and Chrome worked without issue.
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Synicaal Offline
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#6
05-15-2017, 06:10 AM
You beat me too this I was going to say proctoru doesn't like to work with safari, works perfect in chrome for me though.
Thomas Edison State University - BSBA: Accounting - September 2017

B&M: Stats, Business Law I, Microeconomics, Business Comm, Computer Concepts and Apps, Financial Accounting, Intermediate Accounting II, Managerial Accounting, Not-for-Profit Accounting
CLEP: Sociology, Psychology, Marketing, College Comp Modular, Human Growth and Development
Institutes: Ethics 312
Aleks: Intermediate Algebra, College Algebra, PreCalculus
Shmoop: U.S. History I, U.S. History II, Modern European History
Study.com: Principles of Finance, Advanced Accounting I, Applied Managerial Accounting, American Government, Macroeconomics, Principles of Management, Globalization and International Management, English Composition II, Intro to Computing, Public Speaking, Info Systems and Comp Apps
SL: Intermediate Accounting I, Introduction to Religon, Cost Accounting, Western Civilization I/II
TECEP: Strategic Management, Federal Income Tax
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a2jc4life Offline
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#7
05-17-2017, 05:19 PM
FWIW, it's not a Mac issue, either. ProctorU just has obnoxious software, apparently, because I use Windows and it never works for me in Firefox, either. They make me reinstall Chrome every time. (I hate having extra browsers on my computer that I don't use, so I keep uninstalling Chrome, forgetting that's why I had it!) One almost wonders if ProctorU is owned by Google.
-Rachel

BS in Interdiscipl. Studies (Health Sci. + Beh. Sci. [Coaching] + Business) at Liberty U

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Christopher Newport U: 2 cred
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ALEKS: Intro Stats
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bghill Offline
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#8
05-17-2017, 06:37 PM
a2jc4life Wrote:FWIW, it's not a Mac issue, either. ProctorU just has obnoxious software, apparently, because I use Windows and it never works for me in Firefox, either. They make me reinstall Chrome every time. (I hate having extra browsers on my computer that I don't use, so I keep uninstalling Chrome, forgetting that's why I had it!) One almost wonders if ProctorU is owned by Google.

That's funny, 'cause I've been using Firefox on a Mac, and I haven't had any problems (yet).
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