This is mostly just a rant. First of all I've been VERY busy since July and haven't worked on much of anything. For some reason I got the idea here that the TEEX classes that I finished were not going to count for upper level CIS at TESU so I "simply" went and took the DSST Fundamentals of Cybersecurity since it covered pretty much the same material. I passed that but then there was a problem in that apparently I entered the wrong ID (social security) number and TESU sent me an email saying they needed a transcript that matched my ID so that I could get the credit for the DSST. I logged into my Prometric account and updated the ID number then I sent them a help request to get the transcript for that exam sent again. They told me I'd have to fill out the transcript request form and pay another $30 to have it sent. This made me mad but I did it just to get it settled. I got an email from Prometric that they had received my request and then a while later I got an email from TESU that the transcript had been received. I think that may have been in late Aug or early Sept.
Now just a few days ago I received another email from TESU that I had a new academic eval waiting (note that I have not enrolled, I'm not yet enrolled). So I went and looked at it and all my DSSTs that I've taken in the past (which I think were all in 2011) were on there EXCEPT the Fundamentals of Cybersecurity. So I emailed to TESU telling them that the latest academic eval did not contain the Fundamentals of Cybersecurity on it and I wanted to confirm that they had received it. I got an email back telling me that I couldn't have more that 2 academic evals and if I wanted it updated I should enroll. I sent an email back again explaining the situation, that the transcript was sent and received PRIOR to the latest eval and that I wasn't asking for another eval I just want to confirm that the Cybersecurity exam was included on the transcript. I have not heard back on that yet if I ever will.
I also sent another email to prometric, but that seems even more pointless? Another problem is that when I log into my account I only see the Cybersecurity exam in my history and not all the other DSSTs I've taken! Back when I took them it was a different system. I didn't have an online account and I just went to the testing center and they set everything up. But shouldn't my exams be in there now? If I don't see them all in one place now then I guess they aren't all on the transcript either. And how stupid is it you have to fill out a paper and send by snail mail when they are administering technology exams and clearly have the ability to do things online. But the main thing is getting them to fix it seems impossible. I'm not sure I can even take an exam again if I already passed it. And where are my other exams!? At least those seemed to have made it to TESU at some point. I'm so lost on all this stupid bureaucracy!!
I guess I do have one question other than this rant. For some reason TESU moved my Management Information Systems DSST to the unused section and replaced with the Database Management that I did at study.com. Does this mean I couldn't use both in my area of study? I was counting on using that MIS because it's upper level. Same with the Cybersecurity exam if I can ever get the proper transcript across. I guess what I'm asking is whether if it's a "management" type class do they only let you have one in your area of study?
Another question...do I have a year from the time I applied to finish or is it from the time I enroll? I'm wondering because I think it was March or April that I applied but I haven't yet enrolled. How long does it take to do the Capstone? I think I have to do some 1 credit thing too, a "cornerstone?" Lord what will they come up with next? Seems like the goalposts keep moving and I don't have time or patience to keep it all straight. I don't want to enroll if I can't just finish on one fee. I don't want to waste that much money even once so I need to have everything settled first but TESU won't even talk to you unless you enroll! I'm not made of money!
Now just a few days ago I received another email from TESU that I had a new academic eval waiting (note that I have not enrolled, I'm not yet enrolled). So I went and looked at it and all my DSSTs that I've taken in the past (which I think were all in 2011) were on there EXCEPT the Fundamentals of Cybersecurity. So I emailed to TESU telling them that the latest academic eval did not contain the Fundamentals of Cybersecurity on it and I wanted to confirm that they had received it. I got an email back telling me that I couldn't have more that 2 academic evals and if I wanted it updated I should enroll. I sent an email back again explaining the situation, that the transcript was sent and received PRIOR to the latest eval and that I wasn't asking for another eval I just want to confirm that the Cybersecurity exam was included on the transcript. I have not heard back on that yet if I ever will.
I also sent another email to prometric, but that seems even more pointless? Another problem is that when I log into my account I only see the Cybersecurity exam in my history and not all the other DSSTs I've taken! Back when I took them it was a different system. I didn't have an online account and I just went to the testing center and they set everything up. But shouldn't my exams be in there now? If I don't see them all in one place now then I guess they aren't all on the transcript either. And how stupid is it you have to fill out a paper and send by snail mail when they are administering technology exams and clearly have the ability to do things online. But the main thing is getting them to fix it seems impossible. I'm not sure I can even take an exam again if I already passed it. And where are my other exams!? At least those seemed to have made it to TESU at some point. I'm so lost on all this stupid bureaucracy!!
I guess I do have one question other than this rant. For some reason TESU moved my Management Information Systems DSST to the unused section and replaced with the Database Management that I did at study.com. Does this mean I couldn't use both in my area of study? I was counting on using that MIS because it's upper level. Same with the Cybersecurity exam if I can ever get the proper transcript across. I guess what I'm asking is whether if it's a "management" type class do they only let you have one in your area of study?
Another question...do I have a year from the time I applied to finish or is it from the time I enroll? I'm wondering because I think it was March or April that I applied but I haven't yet enrolled. How long does it take to do the Capstone? I think I have to do some 1 credit thing too, a "cornerstone?" Lord what will they come up with next? Seems like the goalposts keep moving and I don't have time or patience to keep it all straight. I don't want to enroll if I can't just finish on one fee. I don't want to waste that much money even once so I need to have everything settled first but TESU won't even talk to you unless you enroll! I'm not made of money!
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