Posts: 6
Threads: 2
Likes Received: 1 in 1 posts
Likes Given: 0
Joined: Dec 2021
03-01-2022, 06:31 PM
(This post was last modified: 03-01-2022, 06:32 PM by BeanCarrotPotato.)
Hi all, I have only used Sophia and I have clicked "get your badge" several times for each course.
I just logged onto Credly and while my dashboard there shows all eleven classes I took from Sophia, both my "profile" and my transcript from credly/ace only has eight badges.
Any ideas? I sent a message to the helpdesk on credly already but I'm not holding my breath.
To add, my credly account is set to automatically accept new badges from Sophia. The missing badges are not new though. Nor are any older than three months.
![[-]](https://www.degreeforum.net/mybb/images/collapse.png)
•
Posts: 11,060
Threads: 153
Likes Received: 6,012 in 4,001 posts
Likes Given: 4,216
Joined: Mar 2018
I would suggest contacting Sophia as well. Their support can be spotty at times, but they're more on the ball than other providers. They should be able to get things straightened out for you.
In progress:
TESU - BA Computer Science; BSBA CIS; ASNSM Math & CS; ASBA
Completed:
Pierpont - AAS BOG
Sophia (so many), The Institutes (old), Study.com (5 courses)
ASU: Human Origins, Astronomy, Intro Health & Wellness, Western Civilization, Computer Appls & Info Technology, Intro Programming
Strayer: CIS175, CIS111, WRK100, MAT210
•
Posts: 111
Threads: 13
Likes Received: 54 in 34 posts
Likes Given: 39
Joined: Feb 2018
Contact them I had missing badges because I had multiple Sofia accounts, they didn't have a problem with that before the monthly membership. Anyway, I had to enter each email I used on Credly then have Sophia resend them to get them all on one Credly account.
TESU BA Liberal Studies /Communications
•
Posts: 16,325
Threads: 148
Likes Received: 5,484 in 3,748 posts
Likes Given: 367
Joined: Apr 2013
Yes, this is an issue from the Sophia side.
TESU BSBA/HR 2018 - WVNCC BOG AAS 2017 - GGU Cert in Mgmt 2000
EXAMS: TECEP Tech Wrtg, Comp II, LA Math, PR, Computers DSST Computers, Pers Fin CLEP Mgmt, Mktg
COURSES: TESU Capstone Study.com Pers Fin, Microecon, Stats Ed4Credit Acct 2 PF Fin Mgmt ALEKS Int & Coll Alg Sophia Proj Mgmt The Institutes - Ins Ethics Kaplan PLA
•
Posts: 6
Threads: 2
Likes Received: 1 in 1 posts
Likes Given: 0
Joined: Dec 2021
Well, it turned out to be my fault. I did not realize badges had to be set to public in order to appear on the transcript Credly will send to schools. So that is sorted. Thank you guys for your help.
